Project Server 2010: Error Message “Could not retrieve enterprise global template. Please contact your administrator.”
· Ingo Karstein
After renaming my SharePoint 2010 from an old to a new URL I could not longer access any project from this server.
The error message looked like this:
“Could not retrieve enterprise global template. Please contact your administrator.”
I could solve the problem by removing the existing Project Server Account connections in the registry:
HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0MS ProjectProfiles<[1..n] project server connections as sub keys>Before that I copied the URL from the “Path” value under the registry key.
Then I recreated the Project Server Account by using Microsoft Project’s tool.
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4 comments
Burim Mar 1, 2012
Hi,
thank you for your post.
what is the MS project tool? (Then I recreated the Project Server Account by using Microsoft Project’s tool.).
i create the project server account by using FileInfo menu.
tnx.
ikarstein Mar 1, 2012
I mean this tool:
!Screenshot
(It's german, sorry.)
On Win 7 start menu enter "microsoft project". you should at least see two entries: "Microsoft Project 2010" and "Microsoft Project Server 2010 Accounts".
Can you find it?
burim Mar 1, 2012
yes i can find them
tnx.
T Nov 8, 2017
Saved my life:)